Shipping Policy

Order Processing

All orders placed on VirajGems are processed within 1–2 business days after payment confirmation. Orders are prepared carefully to ensure safe and secure packaging before dispatch.

Shipping Timeline

Delivery time may vary depending on your location. Generally, orders are delivered within 5–10 business days. Remote or rural areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, are calculated at checkout and displayed before order confirmation. We aim to keep shipping costs affordable for our customers.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email. You can use this number to track your shipment status online.

Delivery Partners

We work with reliable and trusted courier partners to ensure timely and safe delivery of your products.

International Shipping

Currently, VirajGems primarily delivers within India. International shipping availability may vary based on destination and regulations.

Delayed or Lost Shipments

In rare cases of delay or loss during transit, we will coordinate with the courier service to resolve the issue and assist you accordingly.

Incorrect Address

Customers are responsible for providing accurate shipping details. VirajGems will not be responsible for delays or non-delivery caused by incorrect addresses.

Damaged Products

If you receive a damaged product, please contact us within 24 hours of delivery with clear photos for quick assistance and resolution.

Contact Information

For any shipping-related queries, please contact us at +91 99936 95667 or email us at virajastrology@gmail.com.